Conflict Management Styles, Workplace Incivility and Organizational Commitment of Teachers in Region XI: an Explanatory Sequential Design
Article Sidebar
Main Article Content
Abstract
Organizational commitment of teachers has been a prevalent issue in education which stem from different underlying factors at present. This explanatory sequential mixed-method study aimed to assess and examine the influence of conflict management style and workplace incivility toward organizational commitment of Region XI junior high school teachers. The respondents were from large and implementing schools of different school divisions for the quantitative phase. For the qualitative phase, the participants were purposively selected for the in-depth interview and focus group discussions. A validated and adapted survey questionnaire along with the interview guide were utilized in the gathering of data. For the results, regression analysis and thematic analysis were employed to interpret the data collected. The quantitative findings indicated that conflict management styles were high, workplace incivility is seldom observed, and organizational commitment is oftentimes manifested. Additionally, both conflict management styles and workplace incivility significantly influenced and predicted organizational commitment of junior high school teachers. In the qualitative phase, the results corroborated the quantitative findings, affirming the high ratings of conflict management styles and organizational commitment, and the low rating of workplace incivility. The integration of data revealed confirmation-connection between the two sets of results. The findings of the study are relevant to maintain the organizational commitment of teachers in the department.
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
Agbakwuru, A., Kevin, N. & Yusuf, J, Conflict Management Styles and Organisational Commitment amongst Library Staff in ABUAD (2021). Library Philosophy and Practice (e-journal). 5942. https://digitalcommons.unl.edu/libphilprac/5942
Akhtar, N. & Syeda, S. H. (2021). Conflict management styles as predictors of organizational commitment in university teachers. Journal of Behavioural Sciences 31(1)
Alshehri, K. (2022). The relationship between the conflict management styles of the heads of academic departments and the organizational commitment of the faculty members at Imam Abdulrahman Bin Faisal University. Journal of Positive Psychology and Wellbeing 6(1)
Bading, W. C. (2023). Organizational Commitment of Teachers: Its effects on the performance of students in the high Schools of Sanchez Mira, Cagayan. AIDE Interdisciplinary Research Journal, 2, 92–108. https://doi.org/10.56648/aide-irj.v2i1.21
Cemaloğlu, N., & Duykuluoğlu, A. (2019). Relationship between teachers’ workplace friendship perceptions and conflict management styles. International Education Studies, 12(9), 42. https://doi.org/10.5539/ies.v12n9p42
Creswell, J.W., Plano Clark, V.L., Gutmann, M.L., & Hanson, W.E. (2003). Advanced mixed methods research design. In Tashakkori A & Teddlie C (Eds.), Handbook of mixed methods in social and behavioral research (pp. 209–240). SAGE.
Creswell, J. W. (2013). Qualitative Inquiry and Research Design: Choosing Among Five Approaches (3rd ed). Thousand Oaks, CA: SAGE Publications, Inc.
De Cordova, F., Berlanda, S., Pedrazza, M., & Fraizzoli, M. (2019). Violence at School and the Well-Being of Teachers. The importance of positive relationships. Frontiers in Psychology, 10. https://doi.org/10.3389/fpsyg.2019.01807
Guiab, R. R., & Miguel, C. G. (2023). International Journal of Current Science Research and Review, 06(09). https://doi.org/10.47191/ijcsrr/v6-i9-25
Güleryüz, İ., Sürücü, L. ve Yıkılmaz, İ. (2023). The Role of Job Stress in the Effect of Workplace Incivility on Organizational Commitment. Journal of Erciyes Communication, 10(2), 525-542 https://doi.org/10.17680/erciyesiletisim.1317176
Holm, K., Torkelson, E., & Bäckström, M. (2015). Models of Workplace Incivility: The Relationships to Instigated Incivility and Negative Outcomes. BioMed research international, 2015, 920239. https://doi.org/10.1155/2015/920239
Homans, G. C. (1958). Social behavior as exchange. American Journal of Sociology, 63(6), 597–606. https://doi.org/10.1086/222355
Jamail, M., Don, Y., & Zain, F. M. (2019). Distributed Leadership and Conflict Management Style of Generation Y Teachers: Malaysian Context. International Journal of Academic Research in Business and Social Sciences, 9(7), 1298–1320.
Kashif, M. F., Zabrin, T. & Tabassum, T. (2024). Effect of conflict management styles on organizational commitment of university teachers. Annals of Human and Social Sciences, 5(1), 209–216. https://doi.org/10.35484/ahss.2024(5-I)19
Khalid, S., Hashmi, H. B. A., Abbass, K., Ahmad, B., Niazi, A. a. K., & Achim, M. V. (2022). Unlocking the effect of supervisor incivility on work withdrawal behavior: Conservation of Resource Perspective. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.887352
Kolenova, Z., & Halakova, Z. (2019). The teaching profession according to communication styles while solving conflict situations . International Journal of Educational Methodology, 5(4), 535-545. https://doi.org/10.12973/ijem.5.4.535
Lobrigo, R, J. M., Dalion, K., Legaspi, J. M. & Carlos, M. R. E. (2023). A path model of organizational commitment of teachers as estimated by work engagement, accountability and autonomy. Southeast Asian Journal of Multidisciplinary Studies, 3, 2
Mehmood, B. Ramzan, M., & Yasmeen, B. (2021). Workplace incivility and organizational commitment: The case of public sector women colleges in Punjab, Pakistan. Bulletin of Business and Economics,10(4), 205-210. https://doi.org/10.5281/zenodo.6861025
Morallos, P. A. (2018). Weathering the school climate: role of teachers’ conflict management styles. International Journal of Current Innovations in Advanced Research, 1(5): 63-72.
Rachman, M. (2022). Impact of motivation on performance: the role of organizational commitment. Journal of Theoretical and Applied Management. Vol. 15. Pp. 376-393. https://doi.org/10.20473/jmtt.v15i3.37848
Rambuyon, R., & Domondon, C. (2021). Conflict management styles of faculty. Psychology and Education (2021) 58(4): 1709-1713
Rayo, F., Pablo, J. A., Tuazon, R., Versoza, E., Pacut, R. M., Cruz, W. D., Mergenio, M., Pacano, S. M., Plamenco, P. M., Porras, E., Recaña, C. P., & Teaño, J. (2022). Amidst the COVID-19 pandemic: Teacher’s commitment and its influence on job performance. Zenodo (CERN European Organization for Nuclear Research). https://doi.org/10.5281/zenodo.6534542
Saldanha, A S., Johney, A. M., Souza, C. V. D., S, N. A., Rodrigues, A. V., & Rodrigues, D. E. (2023). Relationship between personality type and conflict management style among Teachers. International Journal of Science and Research Archive, 9(2), 732–738. https://doi.org/10.30574/ijsra.2023.9.2.0651
Uslukaya, A., & Demirtas, Z. (2024). The relationships between supervisor and colleague support interaction with teacher presenteeism and work engagement: A multilevel moderated mediated analysis. Current Psychology: A Journal for Diverse Perspectives on Diverse Psychological Issues, 43(24), 20948–20963. https://doi.org/10.1007/s12144-024-05918-5
Volkova N. V., Zaichenko N. A., Chiker V. A., Gyuninen O. V. (2021) Kontsept ˮtalantmenedzhmentˮ i organizatsionnaya priverzhennost’ pedagogov [The Concept of Talent Management and Organizational Commitment of Teachers]. Voprosy obrazovaniya / Educational Studies Moscow, no 3, pp. 168–188. https://doi. org/10.17323/1814-9545-2021-3-168-188
Werang, B. R., Betaubun, M., & Pure, E. A. G. (2015). Factors influencing teachers' organizational commitment (Case study on primary schools' teachers in remote area of Merauke regency, Papua, Indonesia). Journal of Educational Policy and Entrepreneurial Research. 2. 122-130.
Yazdanmehr, E., Ramezani, Y., & Aghdassi, F. (2020). Teacher Leadership and Conflict Management in EFL Classroom in the light of the Contingency Theory of Human Resource Management: an Interdisciplinary study. Theory and Practice in Language Studies, 10(8), 916. https://doi.org/10.17507/tpls.1008.09
Zakaria, N., Ahmad, A., & Azman, N. (2023). Conflict management styles and organizational commitment: A study among Perbadanan Kemajuan Negeri Selangor employees. International Journal of Professional Business Review, 8(9), e03568. https://doi.org/10.26668/businessreview/2023.v8i9.3568
Zia-Ud-Din, M., Arif, A., & Shabbir, M. A. (2017). The impact of workplace incivility on employee absenteeism and organization commitment. International Journal of Academic Research in Business & Social Sciences, 7(5). https://doi.org/10.6007/ijarbss/v7-i5/2893
Zhu K, Wang X and Jiang M (2022) The impact of organizational commitment on turnover intention of substitute teachers in public primary schools: Taking psychological capital as a mediator. Front. Psychol. 13:1008142. doi: 10.3389/fpsyg.2022.1008142